PRIVACY POLICY

EPTechnologies ApS CVR 32327532 and EPTechnologies GmbH Reg. No. HRB 16874 HL (the “Company”, “we” or “us”), is committed to taking all necessary steps to ensure that Personal Data processed by us regarding our customers and website visitors is handled lawfully and fairly. This policy (the “Privacy Policy”) explains why and how we process Personal Data relating to our customers and website visitors, outlines your rights in relation to the Company regarding such processing, and describes how you can exercise your rights. This Privacy Policy is compliant with the EU General Data Protection Regulation (EU 2016/679) (the “GDPR”).

Customers

By using the Company’s services, you (the customer) acknowledge this Privacy Policy and our approach to protecting your Personal Data. It is important that you read and understand this Policy before using our services. By continuing to use our services, you consent to the practices outlined herein.

Website Visitors

The Company operates the websites www.eptechnologies.dk or www.eptechnologies.de (“the Websites”). When visiting our websites, you have the option to accept our use of cookies to enhance your experience. If you accept cookies, your personal data will be processed in accordance with this Privacy Policy. Please ensure you read and understand this Policy before accepting cookies and using our website.

Definitions

Cookies

Cookies are small text files stored on your device when visiting a website. They improve website functionality, remember your preferences, provide analytics, and enable advertising. Cookies can be:

  • First-party or third-party (placed by us or by partners)
  • Session or persistent (erased after a session or stored longer)

We use cookies to:

  • Distinguish users
  • Improve our website’s functionality
  • Personalize our products and services to your preferences
  • Analyze website usage (anonymously and in aggregate)

Personal Data

“Personal Data” refers to any information relating to an identified or identifiable person, such as name, contact details, address, and payment information.

Processing

“Processing” includes any operation on Personal Data, such as collection, storage, consultation, use, transmission, restriction, erasure, or destruction.

Services

“Services” refers to any service provided by the Company, including website features, support, and product sales.

We process your Personal Data:
  • To facilitate use of our website, services, and products
  • For customer relations and communications
  • To provide newsletters or marketing material (with your consent)
  • To provide support and customer service
  • To gain insight and improve user experience
  • To fulfil legal obligations

The legal basis for processing is your consent, execution of a contract, and our legal obligations.

Data Storage

We take all reasonable steps to store your Personal Data securely and not longer than necessary:

  • Contact form data: Stored until matter resolved
  • Promotional communications: Stored until you unsubscribe
  • Customer relationship data: Stored as long as the customer relationship lasts, and for five years thereafter (for legal compliance)
  • Legal obligations: In accordance with accounting and other legislation
  • Consent-based data: Stored as long as your consent is valid
Third-Party Providers
Data Transfers

Personal Data may be transferred to third parties (service providers, partners) within the EU/EEA or to countries with adequate data protection recognized by the EU. We ensure any such transfers meet GDPR requirements.

Cookies

We use cookies to:

  • Provide core website functionality
  • Analyze usage and improve our website
  • Personalize your experience
  • Display relevant advertisements

Cookie Types:

  • Strictly necessary (for website to function)
  • Performance/Analytics
  • Functionality
  • Targeting/Advertising
  • Third-party cookies (e.g., Facebook, LinkedIn, Google, YouTube)

You can control or disable cookies via your browser settings. Please note this may impact your website experience.

Communications and Marketing

We may use your Personal Data to contact you for communications relating to our Services, and to send marketing materials if you have consented to receive them. You can unsubscribe at any time by following instructions in our communications or contacting us directly.

Your Rights

You are entitled to:

  • Access your Personal Data
  • Correct or update your Personal Data
  • Withdraw consent at any time (without affecting previous lawful processing)
  • Request deletion of your Personal Data in certain circumstances
  • Object to or restrict processing in certain circumstances
  • File a complaint with the data protection authority (see Section 12)

Contact us at sales@eptechnologies.dk to exercise your rights.

External Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites, and encourage you to review their policies.

Changes to this Policy

We may update this Privacy Policy at any time. New versions will be published on our website. If you have provided us your email address, we will notify you of material changes. Please check this page regularly for updates.

Data Protection Authority

You have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe our processing of Personal Data violates the GDPR.

Domains

This Policy applies to eptechnologies.dk, eptechnologies.de

Contact Information

EPTechnologies ApS is the data controller. For questions, concerns, or data subject requests, contact us at: sales@eptechnologies.dk